Bachelor's degree in business, hospitality leadership, or other related field, or equivalent experience.Performs other job-related duties as requested.Drives employee engagement through coaching, training, and development. Interviews, selects, trains, supervises, counsels, and coaches gaming staff for the efficient operation of all gaming functions.Maintains the highest standards for gaming regulation compliance and ensure compliance of all staff members strictly abides by state gaming regulations and reports issues of non-compliance.Maintains knowledge of various gaming functions including table games, slots, and race and sportsbook collaborates with gaming COE to provide input concerning game selection and placement.Oversees implementation of policies, operating procedures, training programs, manuals, directives, work schedules, pricing standards, rules, and regulations, and ensures full compliance.Oversees and provides leadership to gaming operations, facilities, and environmental services to include fiscal budgets, guest service standards, and labor optimization to produce both short-term and long-term profitability.
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